Question 1

How does GembaTicket prevent screenshot fraud at the door?

Accepted Answer

Every ticket page shows a QR code that rotates every 30 seconds. A screenshot expires within that window, and the door-scanner PWA validates each scan against the API in real time.

Question 2

What does an event organizer get?

Accepted Answer

An organizer dashboard at dashboard.gembaticket.com, with event creation, ticket types, sales and check-in stats.

Question 3

How does the door-scanner work?

Accepted Answer

Organizers generate an API key in the dashboard and paste it into the scanner PWA at scanner.gembaticket.com. The PWA is installable on iOS/Android, uses the rear camera via html5-qrcode, and validates each ticket QR against the API. Scanner keys can be revealed again later — reveals are audit-logged.

Question 4

Does GembaTicket hold attendee funds?

Accepted Answer

No. Payments are processed by the chosen provider and settle directly to the organizer. GembaTicket never holds attendee or organizer funds.

Question 5

Are the GembaTicket smart contracts audited?

Accepted Answer

Yes. The audit report is published on GitHub. The code is open source and independently reviewed.

Question 6

Is there a cost to organize an event on GembaTicket?

Accepted Answer

No platform fees. The only transaction fee is GembaPay's (standard 1%) on buyer payments, plus Stripe/PayPal's own fees on card/PayPal payments. Organizers must register with GembaPay and complete KYC to sell.